Concord Free Public Library Corporation
The Concord Free Public Library Corporation (“the Library Corporation,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding any personal information you choose to share with us. This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have regarding your information.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Make a donation
- Sign up to receive our newsletter or email updates
- Register for an event
- Contact us through our website or by email
- Submit a volunteer or other inquiry
The information you provide may include your name, mailing address, email address, telephone number, and donation information.
We may also collect limited non-personal information automatically through our website, such as:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Referring website
This information helps us improve the functionality and performance of our website.
How We Use Your Information
- Process donations and provide acknowledgments and tax receipts
- Communicate with you about our programs, fundraising efforts, events, and initiatives
- Respond to inquiries and requests
- Maintain accurate donor and supporter records
- Improve our website and communications
- Comply with applicable legal and financial reporting requirements
The Library Corporation does not sell, rent, or trade any personal information collected through our website for third parties’ marketing purposes. We retain personal information for as long as needed to maintain donor and supporter relationships and to satisfy legal, tax, and accounting requirements.
Donor Privacy
The Library Corporation respects the privacy of our donors.
We do not sell, rent, trade, or otherwise share donor names, addresses, email addresses, or other personal information with third parties for their marketing purposes.
Donor information is used solely to acknowledge gifts, maintain donation records, communicate about the Library Corporation’s mission, activities, programs, fundraising efforts, events, and initiatives, and meet legal and accounting obligations.
Donors may request to remain anonymous in publications or recognition materials.
Online Donations
The Library Corporation accepts online donations through Network for Good (Bonterra), a secure third-party fundraising platform. When you make a donation through our website, your payment and certain personal information are collected and processed by Network for Good in accordance with its own privacy and security practices.
The Library Corporation does not receive or store your complete credit card number or other sensitive payment information. We receive only the information necessary to acknowledge your gift, maintain our donor records, and communicate with you about your donation and our mission.
We encourage donors to review Network for Good’s Privacy Policy for additional information about how donation information is collected, processed, and protected.
Email Communications
We may send periodic newsletters, event announcements, fundraising appeals, and other updates related to the Library Corporation.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.
Cookies and Google Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and better understand how visitors use our site.
We use Google Analytics to collect anonymous information about website traffic and usage, including pages viewed, time spent on the site, browser type, device type, and general geographic location. This information helps us evaluate and improve our website’s performance and content. Google Analytics does not provide us with information that directly identifies individual visitors.
Google may use cookies to collect this information in accordance with its own privacy practices. You can learn more about how Google collects and processes data and how to manage your preferences through your browser settings or Google’s privacy tools.
You may disable cookies through your browser settings. However, doing so may affect the functionality of certain features of the website.
Service Providers
Certain information may be shared with vendors who help operate the Library Corporation’s website and programs, including email delivery, donor databases, event registration, and similar services. These vendors are authorized to use the information only to provide those services on behalf of the Library Corporation.
Third-Party Links
Our website may contain links to other websites, including the Concord Free Public Library, which is owned and maintained by the Town of Concord and not by the Library Corporation, and other organizations. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any sites you visit.
Information Security
We take reasonable administrative, technical, and physical measures to protect the personal information entrusted to us. While no method of electronic transmission or storage can be guaranteed to be completely secure, we strive to use appropriate safeguards to protect your information.
Legal Disclosures
Information collected through our website may be disclosed if required by law, subpoena, or court order, or to protect the rights, property, or safety of the Library Corporation, its supporters, or the public.
Your Choices
- Update or correct your contact information
- Request removal from our mailing lists
- Request that your donor recognition remain anonymous
- Ask questions about how your personal information is used
Changes to This Privacy Policy
The Library Corporation may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Concord Free Public Library Corporation
129 Main Street
Concord, MA 01742
Email: info@cfplcorp.org
Phone: (978) 318-3355